Another year has gone by and it’s time for our annual trip to the Microsoft Worldwide Partner conference. Allan and I (Randy) are attending the conference this year and since it’s in Washington DC, we both brought along our families to see the sights.

This is where Microsoft rolls out their future plans and vision and we’re expecting a lot of talk about cloud computing and the enterprise. Not to mention the huge releases they just had of Visual Studio, Sql Server, Windows Server, Office and Dynamics GP.

We’ll keep you up to date on the highlights by posting pics and quick updates on both our Facebook and Twitter sites, so be sure to watch those for further info throughout the week.

http://www.facebook.com/pages/EWS-Group/301198890756

www.twitter.com/ewsgroup

Feel free to leave comments or ask any questions you’d like us to ask of Microsoft or about the conference in general.

Taking a few minutes to fill out our latest survey will greatly help us identify what is needed to develop help and support resources that work for you. We want to deliver something that will absolutely help you find the information you need as quickly as possible. This survey has been designed to give us a big step in the direction of providing you the help resources you need to be a more effective MoversSuite user.

Please have all MoversSuite users in your organization fill-out this survey. 

Access the survey using the following link:
www.surveymonkey.com/s/moverssuitedocsurvey

Thanks for all your help in making MoversSuite better.

As we started to dig into the navigation changes slated for the Fall 2010 release we realized that we needed more information from our users.  We would like to get a better understanding of what modules the different people in your organizations use most often, how much switching between modules is done and if users currently use multiple sessions of the MoversSuite application.

That said, we put together a quick survey to collect some feedback.  We would like as many users as possible to respond to this survey.  We appreciate you taking a couple minutes to complete the survey as well as forwarding the survey link on to other users in your organization.  Thanks in advance for your help getting this out to all the users.

Take the Survey

As we wrap up the work for the Spring 2010 release we have begun planning for the Fall 2010 release.  I’ve got to tell you that we are excited about how the Fall release is shaping up and wanted to share that excitement with you.  With the Fall release we are planning on knocking off the next two big items you’ve voted for on UserVoice.  Those two items are the ability to import cash receipts from Excel or CSV directly into Payment Management and the navigation changes shared in a previous blog.

Now for the exciting part….

We want to accomplish these items through the following:

• A substantial redesign around module navigation
• A refresh and update of the user interface
• A redesign of Payment Management and Cash Receipts

In all these changes we really want to focus on the user experience, especially in the area of Payment Management and Cash Receipts.  Over the years Payment Management has been the biggest pain point for our customers and we have collected a lot of requests and ideas and hope to incorporate as many as we can in the redesign of the module.

Who wants to help?  In order to accomplish all this we will be once again incorporating the help of user design teams built with people like YOU!  If you are interested in being on the UI/Navigation team or on the Payment Management team please let me know by emailing me (jeckert@ewsgroup.com).

We’d like to congratulate Hilldrup Moving & Storage for receiving the American Moving and Storage Association’s 2009 Agent of the Year Service Excellence Award. The award was given during AMSA’s convention this past week in Phoenix, AZ.

The award reflects AMSA’s and the industry’s commitment to excellent customer service, and is presented to agents nominated by their affiliated van line based on customer surveys and van line experience. Nominations are judged primarily on customer service assessments and industry awards and recognitions.  Consideration is also given to additional factors such as leadership, innovation, community involvement and activities that enhance the industry image.  Hilldrup was nominated by United Van Lines, Inc.

We’re very proud and honored to have Hilldrup as a MoversSuite customer. Over the past several years, they’ve been instrumental in pushing our products and services to new and exciting places. We look forward to even more great things to come from our relationship in the future.

You can read the entire press release on Hilldrup’s site.